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0330 205 0002

Customer Service* / Technical

0330 205 0005
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*Homeowners – before you call us for assistance with your boiler please ensure you have the following two things to hand:

1. Postcode & address of the property where the boiler is installed.

2. For boilers that are still under warranty you will need the manual for the boiler which contains the benchmark checklist and service record. Please note – if your boiler is still under warranty we need this information before we are able to arrange an appointment for the engineer to attend.

Click here to read the Warranty T&Cs.


Modena HE Boiler

Cut your fuels bill without compromising on performance with the Modena HE range of combi
and system boilers.You won't find a better boiler at such an affordable price.

  • Compact size – fits in the most awkward of spaces
  • Very easy to fit, service & maintain
  • Only 4 moving parts for superb reliability
  • Excellent hot water flow rates
  • Combi 27kW, 32kW & 38kW System 18kW, 25kW & 32kW

Choose from a 5, 7 or 10 year part & labour warranty for complete peace of mind

Ferroli Boiler Replacement

If you have received a leaflet from us regarding the expiry of your Ferroli boiler warranty, please enter the code on the leaflet here to register your interest in this fantastic offer.

click to enter promo code

Warranty Registration

Your boiler's warranty is very valuable to you - make sure you register it as soon as the boiler has been installed.

If your boiler has a 5 year warranty you can register by calling 0330 205 0005. If you have a 7 or 10 year warranty the engineer who installed your boiler will need to register it online via Ferroli’s loyalty club Installersmate.

You can read the warranty terms & conditions here.

Request an Engineer

Need an engineer for breakdown or annual service? You can request a visit from a Ferroli approved Gas Safe registered engineer.

Place your request and our Customer Service team will contact you to agree a convenient date.