Important payment information
OUT OF WARRANTY REPAIR £325* (including VAT) effective from 01/05/2023
- Call out
- Parts Exchange (up to the value of £250)
- Full annual service
- 30 day guarantee on the repairs
If the parts required to fix your boiler exceed the value of £250, your boiler will be deemed Beyond Economic Repair (BER).
* Out of Warranty Repair £325 (including VAT) includes labour and parts up to a value of £250 and a full service on the boiler.
Terms & conditions
- This is an appliance only repair which does not cover the system, pipework, radiators, external controls or sludge in the system.
- If a Ferroli engineer attends the property on the agreed date and is unable to gain access to the appliance, a genuine appliance fault is not identified or the boiler is deemed to be BER, then a call out fee of £85 will be retained by Ferroli and £240 will be refunded back to you.
- If your boiler requires parts that are obsolete, the boiler will be deemed to be BER.
- You can cancel your appointment up to 24 hours before the engineer is due to attend and receive a full refund. If less than 24 hours’ notice is given, a call out fee of £85 will be retained by Ferroli and £240 will be refunded back to you.
In order to book an engineer we require an authorised payment of £325 from a credit or debit card.
After filling out the form on the right of this page you will be redirected to a secure banking website for completion of the payment authorisation process.
Company registration information:
Company name: Ferroli Limited
Place of registration: Walton on Trent, Derbyshire, DE12 8LL
Registered office address: Ferroli Limited, The Granary, Borough Hill Farm, Catton Road, Walton on Trent, Derbyshire, DE12 8LL
Registered number: 3335187
Telephone: 0330 205 0000